1. What Information We Collect

We may collect and process the following types of personal data:

 

• Contact details: Your name, email address, and business name

• Location: Where your business is based

• Project-related info: Information about your video needs or interest in our services

• Website usage data (if using cookies or analytics)

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2. How We Use Your Information
 

We use the data you provide to:

•  Respond to your enquiry

• Send relevant follow-up communications (e.g. availability, quotes)

• Provide our video production and marketing services

• Improve our offerings and communications

We do not use your data for unsolicited marketing, and we do not share your personal data with third parties.

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3. Your Rights

Under GDPR, you have the right to:

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• Access any personal data we hold about you

• Request correction of inaccurate information

• Ask for your data to be deleted

• Withdraw consent at any time

To exercise any of these rights, email us at craig@pardonourfrench.co.uk

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4. How Your Data Is Stored

Your data is stored securely and only accessible to authorised team members. We use secure platforms and password protection to prevent unauthorised access.

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5. Cookies & Website Analytics

Our website may use cookies or analytics tools to track general user behaviour and improve performance. This data is anonymous and not linked to individual users.

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6. Third-Party Services

If you submit information through a Facebook lead form, your data is subject to Facebook’s privacy policies as well. Once submitted, we treat your information in line with this privacy policy.

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7. Contact Us

If you have any questions about this policy or how we handle your data, please contact:
 

Craig Ford


craig@pardonourfrench.co.uk